Managing your policy during a work disruption at Canada Post

We are keeping a close eye on the ongoing contract negotiations between Canada Post and the Canadian Union of Postal Workers (CUPW). As of Monday, October 22, job action is occurring in the form of rotating strikes in various regions across Canada.

Service to our clients remains our top priority. While the rotating stikes may impact the delivery of important policy documents and communications, we are continuing to operate as business as usual. 

To avoid potential interruption in your coverage, payment of your insurance policy should be received by your renewal date. To serve you during this potential interruption in mail service and ensure you’re able to enjoy continued coverage, please make note of the following alternative payment options available: 

  • By phone: Give us a call at 1-800-461-0318 any time between 9 a.m. to 5 p.m., Monday to Friday to make a payment by credit card.
  • In Person: Visit us in Beaverton to pay in person by credit card, cheque or cash. 
  • Online banking: For our RV customers, simply set up Elite Insurance Company as a payee, and use your client number to pay. For our home and auto customers, add Scottish and York home and auto as a payee, and use your account number. 

In the event of a mail service strike, all policy documents and communication will be held and mailed when service has been reinstated. During this time, if you require any of your insurance documents, please contact us to have those documents emailed or faxed to you.